We are a local family owned & operated business
We’re the highest-rated water damage restoration and water remediation company in Wilmington
Our experienced and certified team members know how to help you through the process and handle the water damage as quickly and efficiently as possible
We accept all insurance companies and self-pay
Call now for a free phone consultation. We can answer any of your questions and help guide you through the insurance process. Some jobs can be completed from beginning to end in under one week.
When it comes to water damage restoration in Wilmington, our main concern is getting everything dried out as soon as possible to prevent mold growth, which can start in as little as 36 hours. We handle all size jobs from small issues in your basement to large apartment complexes, churches, and schools. Our expert technicians will make sure to treat you right and provide the level of service you can expect from such a large, well established and reputable local company such as ours.
Call now for a free phone consultation. We can answer any of your questions and help guide you through the insurance rebuild process. Some jobs can be completed from beginning to end in under one week.
Our state of the art psychrometers allow us to determine the proper amount of equipment required for each job by calculating air temperature and humidity levels
Thermal Imaging Cameras allow us to identify possible mold growth areas that other companies miss
Our highly precise moisture meters insure all materials are dried completely before we leave
Our all-in-one devices allow us to scan the room with thermal imaging and then pin point the exact moisture levels without having to switch tools. It even captures temperature and humidity levels of the air!
We have a large selection of powerful drying equipment to insure we always have the right equipment for the job! We use only LGR dehumidifiers in order to get the humidity level down to 0%. Conventional dehumidifiers are unable of going past 40%
Hammer Probes allow us to check the moisture level deep inside of materials. Just because something is dry on the surface doesn’t mean it isn’t wet inside! Don’t let your home’s foundation rot away, call us today!
Yes! We accept all home insurance companies
Maybe. It depends on your coverage and what caused the loss. If the loss occurred upstairs in the main area of your home then chances are very good that it will be covered up to the full limit of your policy. If the loss occurred in your basement it gets more tricky. a lot of losses in the basement are not covered and it is advised that you speak with your agent directly about coverage. Often times with sewage back up’s they are not covered unless you have a specific sewer back up rider on your policy and even in that case the coverage limit is usually $10,000
Unfortunately, the only option is to dry anything that got wet before mold starts to form. Ignoring or putting off the water damage will only lead to mold growth which will impact your family’s health and make the home completely unsellable. A bank will not allow someone to get a mortgage on a mold-infested home.
Unfortunately, time is not on your side in this case. Intentionally delaying the mitigation process is considered negligence of due diligence by your insurance company and can be grounds for them to deny your claim outright. Your homeowner’s policy and mortgage typically state that it is in your due diligence to have any water loss in the home handled by professionals as soon as you notice it.
If this happens we promise to work something out with you to minimize your out of pocket cost but we will do everything in our power to work with the insurance company for full coverage. We have never had a customer pay out of pocket so far on any claims insurance has initially approved.