What your customer experiences.
The reason partners stay isn't the kickback. It's that their customer comes back from the experience and thanks them for sending us. Here's what we do to make that the default.
Speed without panic.
We answer 24/7 with real humans, dispatch fast, and arrive in branded vehicles. Customer feels handled, not herded.
Professional crew, every time.
IICRC-certified, uniformed, drug-tested, and trained on customer-facing behavior. No surprises in the home.
Paperwork that moves the claim.
Scope, photos, moisture maps, signed work auths. Carriers respect what we send. The claim doesn't stall in adjuster review.
Reputation handled like a partner's.
We don't pitch other services in the home. We don't leave business cards on the way out. We work the job, credit you, and leave clean.
The commitment we make on every partner-referred job.
Exact timing varies with the loss — the commitments don't. When a partner refers us, this is what we do, in writing, every time.
What customers actually say.
Straight from our Google profile — the same reviews your customer reads before we arrive. Water damage, sewage, mold, reconstruction.
4.9★ · 1,600+ reviews
- Bria TaylorMay 2026★★★★★
“Terry did an awesome job. He was fast and efficient and Knowledgeable about how to treat the carpet. He has been here twice and is a pleasure each time. 10/10 Highly recommend”
- Jen MarcusMay 2026★★★★★
“The whole process was easy and very professional. Vincent and Mark did an amazing job with the water damage we had in the basement, from removing the carpet and installing fans, to promptly picking up equipment and checking that all was dry. Great communication and always on time and respectful. Thank you! Highly recommend Ecoclean!”
- Laureen BuschApril 2026★★★★★
“Terry did an excellent job again cleaning our carpets and sofa. He was very professional and thorough in his explanation of what he was going to do. He asks if there are any problem areas that would need extra attention and makes sure you approve of his work before he leaves. I highly recommend Terry and EcoClean. I love the products used by EcoClean and that they leave a bottle of it for spot cleaning because it works!”
- Mark KreclApril 2026★★★★★
“Terry is an outstanding representative and employee of EcoClean. He explained what we needed to have done, possible additional service without being pushy and upfront costs which all turned out to be very reasonable. He went about the cleaning in an expedient and professional manner. EcoClean is very fortunate to have him on their team!”
- kaitlyn coglianeseApril 2026★★★★★
“I use This company that was recommended to me from my plumbing service for mold removal. They were extremely professional and so considerate. My dog at the time was currently at hospice and actively dying, and the tech that came over was so friendly with both of my dogs, especially the one that was actively dying. The company went above and beyond to take care and removing the mold, making sure my family, my pets and myself were safe if I can give them 10 out of 10 stars I would highly recommend communication was great”
Reviews from Google
Credentials that travel with the job.
Insurance carriers, adjusters, and city inspectors all want the same thing: a credentialed team that documents the work properly. We bring both to every job.
IICRC certified.
Industry-standard credentials for water restoration, applied structural drying, and microbial remediation.
Licensed + insured.
Liability and workers' comp coverage current and on file. Documentation provided to your customer if requested.
Carrier-ready paperwork.
Xactimate scopes, moisture maps, photo documentation, and signed COS forms — what insurance expects, every time.
The reputation works for the plumbers who refer us.
If your customers deserve a partner this serious about how they're treated, let's sit down and walk through the program.