What your customer experiences.
The reason partners stay isn't the kickback. It's that their customer comes back from the experience and thanks them for sending us. Here's what we do to make that the default.
Speed without panic.
We answer 24/7 with real humans, dispatch fast, and arrive in branded vehicles. Customer feels handled, not herded.
Professional crew, every time.
IICRC-certified, uniformed, drug-tested, and trained on customer-facing behavior. No surprises in the home.
Paperwork that moves the claim.
Scope, photos, moisture maps, signed work auths. Carriers respect what we send. The claim doesn't stall in adjuster review.
Reputation handled like a partner's.
We don't pitch other services in the home. We don't leave business cards on the way out. We work the job, credit you, and leave clean.
The commitment we make on every partner-referred job.
Exact timing varies with the loss — the commitments don't. When a partner refers us, this is what we do, in writing, every time.
What customers actually say.
Straight from our Google profile — the same reviews your customer reads before we arrive. Water damage, sewage, mold, reconstruction.
4.9★ · 1,600+ reviews
- Amanda BeamAugust 2026★★★★★
“We called EcoClean after a sewage backup in our powder room. They came out the next morning to mitigate the problem, demo the damage and sanitize the space. We then worked with Josh and Guillermo and their team to repair and remodel the bathroom, along with replacing the main floor flooring due to damages. Everyone was professional and communicative and helped us navigate this hiccup in homeownership. We are so happy with the final results and would definitely recommend.”
- Bria TaylorMay 2026★★★★★
“Terry did an awesome job. He was fast and efficient and Knowledgeable about how to treat the carpet. He has been here twice and is a pleasure each time. 10/10 Highly recommend”
- Jen MarcusMay 2026★★★★★
“The whole process was easy and very professional. Vincent and Mark did an amazing job with the water damage we had in the basement, from removing the carpet and installing fans, to promptly picking up equipment and checking that all was dry. Great communication and always on time and respectful. Thank you! Highly recommend Ecoclean!”
- Laureen BuschApril 2026★★★★★
“Terry did an excellent job again cleaning our carpets and sofa. He was very professional and thorough in his explanation of what he was going to do. He asks if there are any problem areas that would need extra attention and makes sure you approve of his work before he leaves. I highly recommend Terry and EcoClean. I love the products used by EcoClean and that they leave a bottle of it for spot cleaning because it works!”
- Michelle JohnsonFebruary 2026★★★★★
“I had an amazing experience with this carpet cleaning company. Terry & James are great! They arrived right on time, were incredibly friendly, and did an exceptionally thorough job. It’s clear they take pride in their work and care about their customers. I highly recommend them to anyone looking for quality, reliable service.”
Reviews from Google
Credentials that travel with the job.
Insurance carriers, adjusters, and city inspectors all want the same thing: a credentialed team that documents the work properly. We bring both to every job.
IICRC certified.
Industry-standard credentials for water restoration, applied structural drying, and microbial remediation.
Licensed + insured.
Liability and workers' comp coverage current and on file. Documentation provided to your customer if requested.
Carrier-ready paperwork.
Xactimate scopes, moisture maps, photo documentation, and signed COS forms — what insurance expects, every time.
The reputation works for the plumbers who refer us.
If your customers deserve a partner this serious about how they're treated, let's sit down and walk through the program.