We are a local family owned & operated business
We’re the highest-rated water damage restoration and water remediation company in St. Charles
Our experienced and certified team members know how to help you through the process and handle the water damage as quickly and efficiently as possible
We accept all insurance companies and self-pay
Call now for a free phone consultation. We can answer any of your questions and help guide you through the insurance process. Some jobs can be completed from beginning to end in under one week.
When it comes to water damage restoration in St. Charles, our main concern is getting everything dried out as soon as possible to prevent mold growth, which can start in as little as 36 hours. We handle all size jobs from small issues in your basement to large apartment complexes, churches, and schools. Our expert technicians will treat you right.
Call now for a free phone consultation. We can answer any of your questions and help guide you through the insurance rebuild process. Some jobs can be completed from beginning to end in under one week.
Our state of the art psychrometers allow us to determine the proper amount of equipment required for each job by calculating air temperature and humidity levels.
Thermal imaging cameras allow us to identify possible mold growth.
Our highly precise moisture meters insure all materials are dried completely before we leave.
Our all-in-one devices allow us to scan the room with thermal imaging and then pin point the exact moisture levels without having to switch tools. It even captures the temperature and humidity levels of the air!
We have a large selection of powerful drying equipment to insure we always have the right equipment for the job! We use only LGR dehumidifiers in order to get the humidity level down to 0%. Conventional dehumidifiers are unable of going past 40%.
Hammer probes allow us to check the moisture level deep inside of materials. Just because something is dry on the surface doesn’t mean it isn’t wet inside! Don’t let your home’s foundation rot away, call us today!
Yes! We accept all home insurance companies.
It depends on your coverage and what caused the loss. If the loss occurred upstairs in the main area of your home, then chances are good that it will be covered. If the loss occurred in your basement, speak with your insurance agent directly as basements may not be covered. The same can be said for damage due to sewage back-ups, which often require a special rider on your policy.
Unfortunately, the only option is to dry anything that got wet before mold starts to form. Ignoring or putting off the water damage in St. Charles will only lead to mold growth that will impact your family’s health and make the home completely unsellable. A bank will not allow someone to get a mortgage on a mold-infested home.
Unfortunately, time is not on your side in this case. Intentionally delaying the mitigation process is considered negligence of due diligence by your insurance company and can be grounds for them to deny your claim outright. Your homeowner’s policy and mortgage typically state that it is in your due diligence to have any water loss in the home handled by professionals as soon as you notice it.
If this happens, we promise to work something out with you to minimize your out of pocket cost. Regardless, we will do everything in our power to work with the insurance company to get you full coverage. We have never had a customer pay out of pocket if their insurance company initially approved their claim in St. Charles.