Water damage and mold restoration in Westmont, IL
Water damage restoration and mold remediation in Westmont, IL from a family-owned DuPage County restoration company one town over. Estimate first, then crews.
Crews dispatched from our DuPage County office · 24/7 emergency line
Westmont is next door to us. Our office is in DuPage County, one town over, and a Westmont water loss is one of the shortest drives our crews make. Since 2023 we have opened 14 water and mold jobs in Westmont and four reconstruction jobs after them. The recorded causes are a burst pipe, a toilet overflow and window well seepage. The town is smaller than most we serve and its losses are no different in kind, but the way Westmont is built, and the way its sewers are divided, changes who you call and what the cleanup involves.
EcoClean Restoration is a family business. We dry flooded lower levels, clean up contaminated losses, remediate mold and rebuild with our own reconstruction crew. The first step on every job is a project manager at the door with moisture meters and a thermal camera, and a written estimate before anyone is scheduled; claims get a file in the adjuster's format from the first visit.
A 1960s and 1970s town, half of it multifamily
Westmont grew in a burst. The village's comprehensive plan says most of its annexed north and south areas developed during a boom in the 1960s and 1970s, and the Census Bureau's 2020-2024 survey agrees: of 11,526 housing units, 3,196 were built between 1970 and 1979, the biggest decade by far, and the median home dates to 1976. Only about 18 percent of the stock predates 1960. The other half of the story is that fewer than half of Westmont's homes, about 41 percent, are detached single-family houses; the rest are townhomes, condominiums and apartments, most of them in buildings of five units or more.
That shapes two kinds of loss. The single-family houses from the boom years that we work in are mostly ranches, split-levels and tri-levels with lower levels a few steps down, finished with paneling and carpet, and with original copper and galvanized plumbing reaching the end of its life. The multifamily buildings produce shared losses: a water heater or a supply line on one floor and two or three wet units below it, with an association, a management company and several owners involved in who dries what. We handle both, and we have the paperwork habits for the second.
Three sewer agencies and one storm system
Westmont owns and maintains its own storm sewer system, which is independent from the sanitary sewers. The sanitary side is split among three agencies depending on where the house sits: Flagg Creek Water Reclamation District permits connections east of Cass Avenue, Downers Grove Sanitary District west of Cass, and DuPage County Public Works south of 67th Street. A village building permit does not cover a sanitary connection or exterior sewer work; those need the outside agency's permit. For a sewer backup, the agency for your address is the first call about the main, and Downers Grove Sanitary District publishes both a program that may reimburse part of an overhead sewer or backflow device and a separate one for backups caused by a blockage in its public main.
The village's own stormwater rules reach the sump pump. A drain tile or sump installation is a waterproofing permit, with a fee based on construction cost, and the discharge has to sit at least 25 feet from any village right-of-way and dissipate before reaching it. Westmont also will not issue a permit until every contractor on the job is registered with the village, and working without a permit carries a penalty of $300 or double the permit fee, whichever is greater. Our reconstruction crew pulls what the work requires.
April 2013 and the stormwater tax
The April 2013 flood, a federal disaster for DuPage County, is the event that changed Westmont's approach. The village formed a Community Stormwater Management Committee afterward, and in spring 2015 voters approved a half-percent local tax dedicated to stormwater and related infrastructure that brings in more than a million dollars a year. The village's Stormwater Master Plan, dated January 2011, divides the village into four drainage watersheds, the North Branch of St. Joseph Creek to the northwest, Salt Creek and Lake Charles to the northeast, Flagg Creek to the southeast and St. Joseph Creek to the southwest, and aims most of its projects at flooding in residential areas.
What that means for a Westmont basement is that the village has spent on the street side, and the house still depends on its own sump pump, its window well drains and the slope of its yard. Window well seepage is one of the three recorded causes in our Westmont files.
What our Westmont records show
Our Westmont job files since July 2023 are a small set, and we report them as they are: 14 water and mold jobs and four reconstruction jobs. October has been the busiest month with three, and January, March, July, August and September brought two each; June brought one, and February, April, May, November and December none. Three of the fourteen carry a recorded cause in our system: a burst pipe, a toilet overflow and window well seepage, one each. With counts this small we draw no pattern from them, and we say so rather than invent one.
How a Westmont job runs
The project manager who inspects stays with the job. On the first visit each affected room is photographed and metered along with the rooms beside and below it, because in a split-level the water from an upper-level bathroom shows up in the lower level's ceiling and the garage. Every wet material gets a drying target and the estimate is written in the adjuster's line items, the same document for a claim or a direct payment.
Drying is done to the numbers, with equipment sized to each space, readings logged daily and nothing removed until the material meets its target. In a multifamily building we dry each unit to the same standard and keep separate documentation for each owner's claim and the association's. When the structure is dry our reconstruction crew rebuilds it under the same file; four Westmont rebuilds since 2023 is a small number, and we report it as it is.
In Westmont we look for mold in a boom-era lower level that got damp and was dried with household fans, or behind the wall of a townhome bathroom with a slow leak. We fix the moisture, contain the area, remove the growth and clean the air.
Our Westmont jobs since 2023
14 water and mold jobs and 4 reconstruction jobs since 2023. Counts from our job records as of 2026-10-28.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 0 | 0 | 1 | 2 | 2 | 2 | 3 | 0 | 0 |
Of the losses with a recorded cause
- Burst pipe: 1
- Toilet overflow: 1
- Window well seepage: 1
Our Westmont services
Recent EcoClean jobs in Westmont
See all →New work is added after each project closes. In the meantime, call us about your situation — we’ll tell you what we’d do next.
Westmont questions
How fast can EcoClean get to Westmont?
Westmont is the next town over from our DuPage County office, so it is one of our shortest drives. The phone is answered 24 hours a day and the project manager's visit is scheduled when you call, with active losses first; crews follow that visit with the equipment the estimate calls for.
Who handles sewer backups in Westmont?
The agency that permits your sanitary connection depends on the address: Flagg Creek Water Reclamation District east of Cass Avenue, Downers Grove Sanitary District west of Cass, and DuPage County Public Works south of 67th Street. Call it first about the main; we handle the cleanup.
Do you work in condos and townhomes?
Yes, and more than half of Westmont's homes are in multifamily buildings. We meet the association or manager on site, dry each affected unit to the same standard and keep separate documentation for each claim.
When do Westmont water losses happen?
In our small set of files since 2023, October leads, with January, March and the late-summer months close behind.
Is a window well flood covered by my policy?
Often it depends on whether the water is treated as surface water, which many policies exclude, or as a plumbing or drainage failure. We document how the water entered and let the adjuster apply your policy; we do not promise coverage.
Do you rebuild after the dry-out?
Yes. Our own reconstruction crew pulls the permits the work needs and has completed four Westmont rebuilds since 2023 under the project manager who ran the drying.
Nearby communities we serve
- Downers Grove
- Clarendon Hills
- Hinsdale
- Darien
- Lisle